Privacy Policy

Google API Disclosure

API Usage: TargetGrid’s utilization of information obtained through Google APIs shall strictly comply with the Google API Services User Data Policy, encompassing all Limited Use requirements.

Introduction: Skalebuddy Technologies Private Limited, conducting operations under the trade name Targetgrid.ai (“TargetGrid”, “we” or “us”), provides a go-to-market platform. Through this platform, subscribing businesses (“Customers”, “Users” or “you”) can acquire information and employ TargetGrid’s marketing resources to enhance their promotional efforts towards prospective clients and other parties potentially interested in their offerings (collectively, the “Services”).

Privacy Policy Scope: This Privacy Policy delineates our procedures for processing personal information. This includes business contact details and other forms of personal data submitted to us via our Services or otherwise gathered, retained, utilized, divulged, or processed within the context of developing, refining, or delivering our Services. Additionally, this Privacy Policy elucidates TargetGrid’s methods for collecting, storing, using, disclosing, and otherwise processing personal information associated with visitors to our website (“Website”), TargetGrid’s promotional initiatives, and Customers’ use and access of our Services.

Contributor Database: This Privacy Policy serves to inform those data subjects whose personal information resides within TargetGrid’s contributor database. It furnishes information regarding who TargetGrid is, how you may elect to be excluded from our database, and the potential consequences of remaining within it. To opt out of our database or submit an access request to ascertain the information TargetGrid has compiled about you, please contact us at privacy@targetgrid.ai.

Database Participation: By continuing to be listed in our database, you acknowledge the possibility of being contacted by our customers during their business-to-business sales and marketing endeavors. While communications from our customers may pertain to your profession or job function, we cannot ensure that you will deem such communications relevant or appealing.

Acknowledgement: By utilizing the Service, visiting the Website, or engaging in TargetGrid marketing activities, you acknowledge the collection, use, disclosure, and other handling of your information as outlined below. If you seek to understand the rights applicable to the information that Customers provide to us or that we independently collect and employ, please carefully review this Privacy Policy and our Terms of Use.

Resident Rights: For individuals residing in the State of California or other states that extend specific rights to consumers regarding opting out, deleting, and accessing their information, please contact privacy@targetgrid.ai to exercise your rights in accordance with the California Consumer Privacy Act of 2018 (“CCPA”) and comparable laws in those respective states.

1. Information Utilized for Service Provision
To render the Service, we employ diverse data acquired from multiple sources, including our customers and their respective users.

   a. Information Procured from Third Parties
   We may obtain information from external sources such as data aggregators, integration partners, or publicly accessible sources and methodologies (e.g., information available through public APIs and online resources).

   b. Information Submitted by Customers and Users
   Customers and their users may furnish a range of information to us via the Service. This encompasses:

• Users’ personal contact details and other identifying data, including but not limited to name, email address, telephone number, job title, employer, and location.
• Information pertaining to our customers’ business contacts, such as their contact or customer lists, which may include but are not limited to name, email address, telephone number, job title, employer, and location.
• Additional personal information, such as website visitor IP addresses, transmitted to us by our customers as they utilize our Service.

To facilitate the creation, support, and maintenance of accounts granting access to the Services, we may additionally request, and Customers and their users may elect to provide, supplementary information.

We designate the entirety of information outlined in this Section 1 collectively as “Service Information.”

2. Information Collected Through Automated Means
We employ automated methods to gather diverse data from visitors to our Website and Users of our Service. This information, detailed below (in this Section 2), is designated as “Usage Information.”

Firstly, upon visiting our Website, or interacting with an email distributed by us or our Customers through the Service, both we and third-party entities may utilize automated mechanisms to collect information regarding you, your computer or other device, and your use of the Website or email engagement. These automated mechanisms encompass technologies such as cookies, Web server logs, Web beacons, and JavaScript, along with functionalities capable of gathering information from mobile devices.

    a. Cookies: Cookies constitute files generated and accessed by websites and online services on your computer or other Internet-connected device. Their purposes include uniquely identifying your browser or storing information or settings on your device. Our Website and Service may leverage HTTP cookies, HTML5 cookies, Flash cookies, and other forms of local storage (browser-based or plugin-based). If you visit our website or use the Service, your browser may offer instructions on receiving notifications for certain cookie types and on how to restrict or disable them. However, please be aware that the absence of cookies or local storage may hinder your ability to utilize all features of our website or Service.

   b. Web Server Logs: In conjunction with data collection via cookies and other automated means, Web servers may log information including but not limited to your device type, operating system type, browser type, domain, other system settings, the language employed by your system, and your device’s country and time zone. Web server logs may further record data such as the address of the Web page that directed you to the Website and/or our Service, and the IP address of your Internet connection. Additionally, they may log details about your interaction with our website or the Service, such as the pages you visit or Service functionalities you use.

    c. Web Beacons and JavaScript: To manage Web server data collection via automated means, we may embed tags known as “Web beacons” within our Web pages. These files link Web pages to specific Web servers and their related cookies. Furthermore, we may incorporate Web beacons within email messages sent by us or our Customers via our Services. We, or third parties, may issue instructions to your device through JavaScript or other computer languages to store or gather the types of information described above, along with other details of your interactions with the Website or Service.

3. Information Collected through Marketing and Sales Activities
You furnish personal information directly when voluntarily completing forms on our website, such as when requesting a demo or contacting sales. This personal information may comprise: first and last name, company name, job title, work email address, country and/or state, phone number, and the content of your request.

Additionally, you may choose to share personal information with us through our website when registering for an event or online webinar/training, subscribing to emails or newsletters, downloading information, or completing a survey. This personal information may comprise: first and last name, company name, job title, work email address, country and/or state, phone number, and the content of your request.

Furthermore, you may provide TargetGrid with personal information during a marketing event or engaging in marketing activities. This personal information may comprise: first and last name, company name, job title, work email address, work address, phone number, and the content of your request.

Should you attend an in-person or virtual event, or consent to be recorded in a telephone or video meeting, we may record portions or the entirety of that event or meeting. For events, we might also document the event through photography or by interviewing you at the event. We utilize this information for business, marketing, and training purposes.

We collectively refer to the entirety of information described in this Section 3 as “Marketing Information.”

4. Sharing Your Information
    a. Sharing of Service Information
    We may disclose Service Information to the following entities:

       • Service Providers: Companies that render services on our behalf, with us, or in collaboration with us. This includes, but is not limited to, advertising and data platforms, companies involved in technical infrastructure provisioning, technical and customer support, hosting, billing support, payment processing, and data enhancement platforms.

       • Business and Data Partners: Entities with whom we collaborate in the development of new data services and solutions.

       • Our customers: As an inherent part of our Services, including the contributory database.

    b. Sharing of Usage Information
   We may disclose Usage Information to the following entities:

        • Service Providers: Companies that render services on our behalf, with us, or in collaboration with us. This includes, but is not limited to, advertising and data companies, companies involved in technical infrastructure provisioning, technical and customer support, hosting, billing support, payment processing, advertising, data enhancement, marketing partners, and email service providers.

    c. Sharing of Marketing Information
    We may disclose Marketing Information to the following entities:

      • Service Providers: Companies that render services on our behalf, with us, or in collaboration with us. This includes, but is not limited to, advertising and data companies, companies involved in technical infrastructure provisioning, technical and customer support, hosting, billing support, payment processing, advertising, data enhancement, marketing partners, and email service providers.

      • Other Disclosures: In circumstances where you provided such Marketing Information with disclosed purposes, such as event sponsors or other third-party business partners.

     d. Additional Disclosures for Service, Usage, and Marketing Information
    We may disclose Service Information, Usage Information, and Marketing Information:

      • Corporate Family: With other members within our evolving corporate group.
      • Fraud, Risk, Security, and Technical Issues: In connection with efforts to investigate, detect, prevent, or address instances of potential fraud, credit risk, security concerns, or technical problems.
      • Aggregated, Anonymized, or De-Identified Data: When the information is in a format that does not directly identify individuals.
      • Significant Corporate Events: In the context of transactions such as a merger, acquisition, reorganization, bankruptcy, dissolution, or liquidation. This may involve sharing or disclosing relevant information as part of due diligence processes.
      • Good Faith Belief: When we have a good faith belief that sharing or disclosure is reasonably necessary to investigate, detect, prevent, or take action regarding possible unlawful activities or to adhere to legal process or other legal requirements.
      • Consent or Legal Authorization: In any other situation where we have obtained appropriate consents or where sharing is otherwise permitted by law.

5. Security
We acknowledge the critical nature of securing collected information and have implemented reasonable security measures for its protection. However, we cannot guarantee that these measures will fully eliminate all security risks or prevent security breaches. Transmission of information to us is undertaken at your own risk.

Please contribute to maintaining security by taking steps including, but not limited to:

    a. Strong Password: Employing a unique and robust password for our Service, not used on other platforms.
    b. Password Confidentiality: Safeguarding your password and modifying it periodically.
    c. Device Security: Accessing our Service and Website exclusively from devices with updated operating systems and anti-virus protection.
    d. Reporting Unauthorized Activity: Promptly notifying us if you suspect unauthorized activity or a compromise of your login credentials.

These actions can potentially lower the risk or mitigate the impact of certain security threats.

6. Third-Party Links and Services
The Service and/or Website may incorporate links to external websites, applications, and services. These may also be embedded within our site, application, or service. Please note that your interaction with these links, content, or features may lead to third parties collecting, using, and sharing information about you.
We do not bear responsibility for the content, security, or practices of any third parties. Their privacy policies and terms of use should be reviewed to understand how they handle the information they collect from you.

7. Children
The Service is not designed for use by minors. We do not intentionally gather personal information from individuals under the age of 16 years. Individuals under 16 should not submit any personal information to our Service or Website. Where the Child is located in India, this age limit shall be 18 years instead of 16 years.

8. Information for Residents of European Territories and India: Legal Bases and Your Rights
    a. Legal Bases for Processing
    If you interact with our Service or Website from within the European Economic Area, Switzerland, the United Kingdom (the “European Territories”), or India, our legal grounds for processing your personal information depend on the specific information involved and the circumstances of collection.

     Primarily, we process personal information about you based on:
       • Consent: Where you have explicitly provided your consent.
       • Legitimate Interest: Where necessary to pursue our legitimate interests, or those of a third party, provided these interests do not override your fundamental rights.
       • Legal Obligations: To comply with applicable laws and regulations.
       • Contractual Performance: To fulfil our obligations under a contract with you.

    b. Contact for Clarification

      For questions about the specific legal bases, we rely upon for processing your personal information, please contact privacy@targetgrid.ai. You may also reach us at:
TargetGrid, Inc, 2093 PHILADELPHIA PIKE #5367, CLAYMONT, DE 19703

    c. Privacy Rights (European Territories)

        Residents of European Territories possess the following data subject rights under relevant data protection laws:

        • Access, Correction, Update, Deletion: You have the right to access, correct, update, or request deletion of your personal information. Contact us using the provided address for guidance on exercising these rights.
        • Objection and Restriction: You have the right to object to our processing of your personal information or request that we restrict such processing. To initiate this process, contact us using the provided address.
        • Consent Withdrawal: If we rely on your consent for processing, you may withdraw that consent at any time. Note that withdrawal does not invalidate processing which occurred lawfully prior to withdrawal, nor does it affect processing based on legal grounds other than consent.
        • Right to Lodge a Complaint: You have the right to file a complaint with a supervisory data protection authority regarding our collection and use of your personal information. We encourage you to contact us at privacy@targetgrid.ai with any concerns before filing a complaint, so that we may address and potentially resolve your issue. For contact details of European Territory supervisory authorities, please visit the European Data Protection Board website.

    d. Data Processor vs. Data Controller
        In certain instances, we function as a data processor for our customers (e.g., when they use the Service for business outreach or sourcing contact information). If we act as a processor, please direct your data protection rights requests to the appropriate Customer. For assistance in determining whether we are a controller or processor in each context, contact us at privacy@targetgrid.ai.

    e. Data Retention
      The personal information processed within the Service generally constitutes non-sensitive data, not subject to sector-specific retention mandates. We retain such data for as long as it remains valuable within our products, either directly or to derive, correct, or validate other data. Our retention practices prioritize data accuracy and reliability.

     We delete personal information when:
         a) It is no longer utilized for any purpose.
         b) For Indian data subjects, the purpose for which it was collected is reasonably presumed to be fulfilled.
         c) A data subject requests deletion or objects to processing under GDPR or other applicable state or national rights (absent a compelling legal basis for retention, such as dispute resolution or legal compliance).

Where appropriate, we retain information in a suppression file to exclude it from future use should we obtain it again.

9. International Transfers
    a. Hosting Location: The Service and Website are hosted within the United States.
    b. Cross-Border Implications: Accessing the Service or Website from European Territories, Asia, or other regions with data protection laws differing from those of the United States implies that you may be transferring personal information to the U.S. and consent to such transfer. Your information might be processed in countries (including the U.S.) with potentially less stringent data protection regulations than your own.
   c. Indian Data Subjects: We adhere to applicable Indian laws and will not transfer your personal information to countries where such transfers are prohibited by the Indian Government.

10. Compliance with Google API Usage
TargetGrid’s utilization of information obtained through Google APIs, and any transfer of that information to other applications, will strictly adhere to Google’s Limited Use Requirements.

11. Policy Updates
This Privacy Policy is subject to revision as our business practices and legal obligations change. In the event of modifications, we will provide clear notice by posting the updated Privacy Policy on this Website (or its successor) and include the date of the last revision.

If you find the Privacy Policy or any subsequent changes unacceptable, you should follow the account deletion process described above and refrain from providing further information to us.

12. Contact Information
For requests, questions, comments, or concerns regarding our Privacy Policy or practices, please contact us at privacy@targetgrid.ai or via the following address:

Skalebuddy Technologies Private Limited, 105, Jain Heights, Hennur Main Road, Kalyan Nagar, Bangalore, India 560043

Residents of the European Territories may also reach us through our designated EEA representative at privacy@targetgrid.ai.

Disclaimer of Warranties
YOUR USE OF THIS WEBSITE IS UNDERTAKEN SOLELY AT YOUR OWN RISK. THE WEBSITE AND ALL ASSOCIATED MATERIALS, INFORMATION, SOFTWARE, FACILITIES, PROGRAMS, AND OTHER CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, ARE DISCLAIMED TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW. THIS INCLUDES, BUT IS NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.
WE DO NOT WARRANT THAT THE FUNCTIONS OF THIS WEBSITE WILL BE CONTINUOUS, UNINTERRUPTED, OR ERROR-FREE. WE DO NOT GUARANTEE THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE CORRECTNESS, ACCURACY, RELIABILITY, OR OTHER ASPECTS OF THE USE OR RESULTS OF USING THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, PROGRAMS, OR OTHER CONTENT ON THIS WEBSITE OR LINKED WEBSITES. WE DO NOT WARRANT THAT YOUR USE OF THESE MATERIALS WILL NOT INFRINGE UPON THE RIGHTS OF OTHERS. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR (I) ANY UNAUTHORIZED ACCESS TO OR USE OF ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (II) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (III) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY. SHOULD APPLICABLE LAW PROHIBIT THE EXCLUSION OF SOME OR ALL OF THE ABOVE-MENTIONED WARRANTIES, THESE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY SUCH APPLICABLE LAW.

Limitation of Liability
WE DISCLAIM ANY AND ALL LIABILITY, REGARDLESS OF WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE. UNDER NO CIRCUMSTANCES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, WILL WE BE HELD LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL LOSSES OR DAMAGES. THIS INCLUDES LOSS OF PROFIT, LOSS OF REPUTATION, OR LOSS OF BUSINESS OPPORTUNITIES. YOU SPECIFICALLY ACKNOWLEDGE THAT TARGETGRID AND AFFILIATED COMPANIES ARE NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT BY OTHER WEBSITE USERS OR THIRD PARTIES. WE SHALL NOT BE HELD LIABLE FOR ANY MEDICAL, HEALTH OR OTHER CONSEQUENCES, INCLUDING BUT NOT LIMITED TO DEATH OR INJURY, THAT MAY ARISE FROM USING THE WEBSITE. NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF INFORMATION, MATERIAL, PROGRAMS, SOFTWARE, FACILITIES, OR ANY OTHER WEBSITE CONTENT. ANY ASSOCIATED EXPENSES OR COSTS ARISING FROM YOUR USE ARE YOUR OWN RESPONSIBILITY. IN THE EVENT APPLICABLE LAW PROHIBITS ALL OR PART OF THE ABOVE-MENTIONED LIMITATION OF LIABILITY, THESE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.